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The effect of website quality and image on customer satisfaction and intention to use C2C websites: An empirical study
Journal article

The effect of website quality and image on customer satisfaction and intention to use C2C websites: An empirical study

Beom-Jin Choi, Seok Chan Jeong and Beomjoon Choi
Journal of Management Systems, pp.39-55
01/2014
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https://www.researchgate.net/publication/309242722_The_effect_of_website_quality_and_image_on_customer_satisfaction_and_intention_to_use_C2C_websites_An_empirical_studyView
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