Abstract
Purpose - This paper aims to present a successful partnership between the library and other campus units of California State University Sacramento in the program of campus-wide laptop loan service. As an integral part of university resources, the library staff and systems play an exceptional role in collaborating with other university units in the campus-wide program.Design methodology approach - Three campus units worked together to create a model of support in innovation, cooperation and sharing of the campus resources, technology and expertise. Introducing the establishment of the campus-wide loan service program and sharing service feedback retrieved from multiple service units in the project contributed to the success of this new program in the campus resource-sharing practice.Findings - Collaboration, cooperation, and teamwork are fundamental in sharing campus resources, and creating staffing synergies and delivering an ever-increasing range of university services, especially in an environment of budget constraints and economic difficulties.Originality value - There are many academic libraries now providing laptop loan service, but campus-wide laptop loan service needs more collaboration, cooperation and communication for the program crew to embrace differences in serving a common-interest group.