Abstract
The moderating effect of individual characteristics on the relation of burnout and environmental work resources was examined. Little work has been done to apply the concept of burnout among information services (IS) professionals (
A. S. Huarng, 2001
). The current study further investigates resources and their contribution to burnout in the IS field. Personal moderator variables were optimism, pessimism, and coping styles. The predictor variable was an index of work-related resource conditions. The outcome variables were 3 burnout subscales. The relation of work resources to burnout was significantly moderated by personal moderator variables. As predicted by the conservation of resources model (
S. E. Hobfoll, 1989
), personal factors moderated the impact of work resources typically under conditions in which the resources were low.