Abstract
During the 2015/16 academic year, the University Library at California State University, Sacramento (CSUS) administered the 2015 Ithaka S+R Faculty Survey to its faculty. The survey asked faculty about their information‐seeking behaviors and how they were using the services offered by their library. Librarians at CSUS used the responses to determine whether there were gaps between faculty members’ perceptions of the library and what the library currently offered and what changes could be made to improve library support of faculty teaching and research. As a result, the University Library implemented a number of changes in its departments, web presences, reference and instruction services, librarian and management staff positions, and partnerships in scholarly communication and research service. The responses of both surverys were also compared to see how CSUS faculty differed from the national average. This is a rare case study covering significant changes made over three years at a university library in response to the Ithaka S+R Faculty Survey results.