Abstract
This thesis investigates implementation of the California Case Management System (CCMS) in Sacramento County. CCMS is the information technology system used by California courts, and is funded through the Trial Court Funding Act of 1997 and the Trial Court Facilities Act of 2002. The system is evaluated using an implementation analysis framework and a set of best practices criteria for information technology transitions. It is recommended that the Legislature require the Administrative Office of the Courts adopt a reporting structure and process to increase accountability, mitigate risks, justify appropriations, and report budgetary expenditures. Sources consulted included case studies, project management reports, books, professional journals and scholarly articles.