Abstract
The purpose of this project was to address the effectiveness of Turning Point Community Programs (TPCP) Integrated Service Agency (ISA) in providing mental health services. A literature review was conducted to assess the need and challenges for outcomes of Wellness and Recovery Oriented services. As human service organizations compete for available dollars to provide mental health services to those with severe and persistent mental illness, it is imperative to demonstrate the effectiveness of services. This researcher analyzed secondary data, Level of Care Utilization System and Milestones of Recovery Scale scores, obtained from TPCP ISA for all members served for fiscal year 2008/2009. The research supported that continuous Recovery based mental health services do positively impact TPCP ISA mental health consumers.