Abstract
Student transcripts are a critical component of admission, transfer credit processing, and graduation processing. The majority of transcripts come into the University in paper form through multiple points of entry and are processed in multiple areas depending on the reason the transcript is requested (admissions evaluation, additional credit, pre-requisite requirements, special programs or graduation processing). Currently, until a transcript is data entered and processed in Common Management System (CMS), there is no reliable way to track incoming transcripts. This creates many problems for students and staff. Students may be required to send in multiple transcripts if their initial submissions cannot be located. Staff spends a considerable amount of time trying to locate transcripts. Lost or misplaced transcripts can delay admission decisions, prevent a student from registering into a course with pre-requisites and ultimately delay graduation which can lead to unwanted consequences. The purpose of my Master’s Project is to design, develop and implement an efficient transcript tracking system for transcripts submitted at California State University, Sacramento. The system will accommodate multiple points of entry and allow staff to efficiently track the acceptance and routing of a transcript. The system will interact with the existing CMS and provide a real time status of the processing of the transcript turned in and additional reports needed for audit processes. The project aims to provide many benefits including proper routing and tracking of turned in transcripts, improved processing efficiency of the system, and increased satisfaction for both the staff and students for the processing of transcripts.