Abstract
This mixed method of qualitative and quantitative study explores the knowledge, skills, and personal characteristics of an effective medical social worker in a hospital setting. Likewise, it also examines current hospital culture and its effects on social work practice. This study aimed to provide a learning tool for new social workers or an added resource for experienced medical social workers in the hospital setting. Such tool will aid in the articulation of social work roles to other professionals and patients. The researcher gathered data through an online survey of 30 medical social workers and interns who practiced in a hospital setting. Snowball sampling method was then employed in selecting the participants. Analysis of the findings was grouped under the main themes noted above to prepare medical social workers in assuming specific functions, roles, and responsibilities in a hospital setting. While most findings aligned with the review of literature, the study indicated that knowledge of medical terminology, clear understanding of the hospital and organizational systems, and effective case management were considered major elements of learning in social work. Specific findings of this study showed that a knowledge of end-of-life issues and the ability to work collaboratively and flexibly with other professionals facilitate short-term interventions and establishes rapport quickly with patients was essential. Lastly, through higher and continuing education, the medical social worker will help in clarifying his/her distinct role in healing patients in the hospital setting.