Abstract
This qualitative study explored factors that contribute to the retention of mentors in mentor programs serving youth between the ages of 11 and 18 years. Eighteen adult mentors from a variety of mentor programs serving youth participated. Data were collected through semi-structured interviews and a demographic survey. Each audiotaped interview was transcribed and examined to identify shared themes in the participants' responses related to their retention in the mentor program. Specifically, themes were analyzed from the mentors' responses to questions regarding: (a) the screening process in which the mentor took part, (b) the training and support that the
mentors received throughout their mentor work, (c) the mentor's relationship with their mentee, and (d) the mentor's personal motivation for becoming a mentor. The results from this study illustrate that different aspects of program practice influence each mentor's decision to continue or discontinue his/her volunteer work as a youth mentor. Different features of screening and training were valued as important practices to the mentors; however, one of the key themes that emerged in the interviews was the importance of ongoing mentor support within the program organization. Additionally, matching the program goals with the prospective mentor's personal motivation, as well as an understanding of the development of the mentor-mentee relationship contributed to some mentors' longevity in the program. Based on the information gathered from the perspective of the mentors themselves, recommendations are discussed regarding program practices that might influence the retention of mentors who' work with youth.