Abstract
This study investigated factors associated with treatment completion and client drop out. The researcher sought out to gain a better understanding of why individuals do not complete treatment after they agreed, and what characteristics or variables are associated with individuals who do not complete treatment. This is a needs assessment using secondary data analysis and a focus group to validate and extrapolate information for service enhancement. The secondary data was demographic referral data. The researcher used a Data Collection form to extract the needed information from the records. The data displayed that the majority of the clients referred are low-income women of Hispanic origin and of childbearing age, and referred in the months March, April, May and October and on the waiting list for an average of 10 weeks. The focus group validated the findings based on the service records. Recommendations of specific research questions for future studies and areas that should be included in service records are included.