Abstract
This thesis utilizes extensive historical and contemporary research as well as case study interviews to explore the engagement experiences of seven underrepresented students that participated in the RISE program at City College (SCC). An in-depth analysis of each student’s personal testimony captured firsthand accounts of their authentic academic experience as it relates to the RISE program. These interviews revealed common trends amongst participants’ responses that encompassed the beneficial services and support they received while utilizing resources in the RISE program. Amongst these influential factors were: academic counseling, sense of community, available resources, student identity, family, leadership, opportunity, confidence, motivation and encouragement. The findings point to themes aligned around the benefits of student support services that assist underrepresented students, issues of student identity, the value of supportive relationships, and impacts.