Abstract
A new department at California State University, Sacramento (CSUS) is quickly approaching its final stages of development and implementation. The primary objective of the new department is to provide an efficient streamline of services to students, faculty, staff, and beyond. The purpose of this project is to assist the One Stop steering committee by providing job descriptions and rationalized interview protocols for several positions within the new department. In compiling the job descriptions and interview protocols, information was retrieved from industrial and organizational psychology publications, human resources and organizational behavior course textbooks, classification and qualification standards from the California State University system, various human resources offices, existing personnel-related documents from CSUS, and the University of Minnesota One Stop Student Services department. By providing job descriptions and interview protocols in the format of a personnel plan, the new department’s length of time between planning and implementation would reduce. The personnel plan would also serve as a solid foundation for their recruitment and selection process.