Abstract
Aural rehabilitation is not offered within an audiology clinic as often as it could be,which may be due to the primary focus being on hearing aids, as well as the lack of direct financial compensation. While aural rehabilitation may not directly benefit an audiology clinic financially, it could very well benefit it indirectly, as well as the patients who receive this service. To determine the financial benefit of aural rehabilitation, a cost-benefit analysis would be performed. A cost-benefit analysis would require business metrics to use in the calculation of costs and benefits. This analysis could be performed to identify the degree to which aural rehabilitation increases the financial health of an audiology private practice. The methods in determining these factors included interviews which were conducted with 14 audiology private practice owners/managers. Findings showed that most, if not all, of the business owners/managers were not able to provide the metrics needed. A model of a cost-benefit analysis, highlighting the business metrics was created to highlight the variables that could be influenced by the provision of aural rehabilitation. These variables could then influence the overall revenue of the business. It would be beneficial to include participants who were known to have a practice management software system that could produce these metrics.